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Meter Rental Terms and Conditions

  1. The rental period shall be for one week. The detector will be sent by next working day delivery so that the week will be calculated from its scheduled delivery date.
  2. If you wish to prolong the rental period for another week, please notify The Healthy House by email or telephone on the last day of the current rental period.
  3. You are responsible for returning the detector to us so that we receive it within two days of your rental period ending. 
  4. You are responsible for notifying us if the detector is not being returned so that another week's rental can be charged. Should we not receive the detector back within two days of your rental period ending you will be charged for a further week.
  5. The detector must be sent back to The Healthy House in its original packaging including its outer box and any inserts that came with it.
  6. Please be sure that the detector is covered by insurance should it be damaged in transit or go astray.
  7. Payment for rental must be by credit or debit card on the understanding that if we do not receive the detector back or if it is returned damaged the customer will be charged for the full retail price of the unit or, if applicable, for the cost of repair. Since payments on our website are on a secure site, we do not have access to your card details. When we receive an order for rental, we will phone you to obtain your card details. These details will be entered into the vault of our secure payment site for safekeeping and will be deleted from that site once the detector is returned and any outstanding charges (if applicable) have been paid.
  8. If the detector gets damaged in transit it is the customer's responsibility to claim compensation from the Post Office or carrier.
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