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What our customers say

"Healthy House is my first port of call when I need to manage my chemical sensitivity. They keep in touch with developments and products in this specialist field. Over almost twenty years they have provided me with excellent service and I'm so grateful - helps me to live as normal a life as possible. Thanks go to HH! 
CK, Scotland

"I found it very helpful indeed to contact The Healthy House when helping a friend with Multiple Chemical Sensitivity and Electrostress Syndrome to set up a new home for herself. I must say I had had no idea just how difficult it can be, for example, to find such things asappropriate flooring, paint and furniture for people with such conditions but with the professional help we encountered there we succeeded.

The staff are friendly, helpful and knowledgeable. They understand the challenges such conditions create for the people concerned and what products are available to help them. These products have been carefully chosen for their quality and good value and can make a very significant contribution to improving the quality of life of the people concerned.They range from dehumidifiers to Bioband Energy Bracelets.
Long may The Healthy House continue! 

Dr Nicola Vassall-Adams, Gloucester

"Just a line to say thank you for the excellent service I received when I bought a Filtrete Large Air Purifier from you earlier this week. The price was excellent, the lowest I could find and the delivery and service were great. I have asthma but also keep dogs and parrots so decided to try an air purifier. I received it Wednesday, got it running that afternoon and could not believe the difference it made in just a few hours. I only wish I’d bought one a lot earlier!

Many thanks again."
H.S. Nottingham

"Thank  you very much for delivering my mattress so promptly – great customer service. And it’s very comfortable too!"

"Hi Don and Maxima,
We are previous ‘old’ customers (in more senses than one now, I’m afraid!) – suffering from severe chemical sensitivity, multiple allergies and electrical sensitivity. Over the years your products have brought our family some welcome relief – so big thanks!!!
Sincerely hope you are both well."
M.M., Worcester

"Hello Ann
Thank you very much. It was an irritation but your customer service is really excellent. I am pleased to report that one of the air purifiers I bought was a Christmas present for my 71 year old Mum. She had asthma as a child which stopped when she was 8 but it has just come back. The asthma was so bad and she was getting really fed up, finally deciding that she must be getting old and should slow down, so I gave her the present early. The air purifier has made the world of difference and she is out walking briskly again (despite the cold) and able to sleep better too.Thank you very much."

"Overall I am very pleased with your products and would recommend anybody suffering with dust mite allergic reactions to seek out your company with a serious view to investing  in them. 
Keep up the good work, PLEASE."
Mrs M.M., Portsmouth

"Maxima – many thanks for all your help on the phone over the past year. Your products have made a large difference to my allergy especially in the house."

"Hi there
Just wanted to thank you for your superb service and to say how delighted I am with the goods. I shall certainly be recommending you to my son who suffers from asthma. 
Thank you again – nice to receive a reliable service these days."
Mrs K.S.

"Thanks very much, your service and attitude is excellent. My family are enjoying your product."
J,E & G.S.

"Thank you for being so helpful in your dealings with us considering my problems of loss of bag and tonsillectomy!
You have shown kindness and understanding – thank you."

"Once again, many thanks especially to your wonderful staff who have been more than helpful – in particular Ann who dealt with the original query."
Mrs S.A. McK.

"I am just writing to say a big THANK YOU for your prompt and courteous customer service. Without the replacement air purifier I would not have been able to visit my family next week as I suffer from severe chemical sensitivities.
Once again, many thanks."

"Dear Maxima Skelton
I am writing for two reasons, firstly to thank you very much for your help and information. It made a really big difference to my life and helped enormously, without the advice you gave me I might never have moved. Secondly I thought if I told you what has helped it might be of use to yourself and others.
The two air purifiers have been wonderful and it has made a difference putting them on auto setting. I would never have thought of using that setting if you’d not suggested it. I have lived here for two months now and it is getting steadily easier. The first three weeks to one month were the most difficult."

"Just to let you know how impressed I was with the speed of the delivery.  We are very pleased with the duvet. Thank you."

"Thank you all for your help and advice over the years."
Mrs M.M., Worcester

"Thank you for your help and advice. A close relative was extremely ill with severe allergies. Thanks to allergy specialist Dr David Dowson and your products she has made a good recovery. You were a beacon of hope in times of despair."
Mrs. D.M. Middlesex

"Hi Allison
Just wanted to drop you a line to say what fantastic customer service you gave to customers.  My filter was picked up on Wednesday and a new one delivered an hour later.
I have been so impressed with the service, I will definitely recommend your company to friends. Thanks."
T.D., Glasgow

"My thanks once again for your excellent customer service."
Mrs F.T.         

"I would like to thank you for such a speedy delivery.  My order arrived this morning, 2 days after it was placed.  This was just a ‘standard’ delivery, so I am very pleased.  The packaging was also excellent – my humidifier arrived in perfect condition. I have another similar humidifier, obviously I’m very pleased with it as I now have one at home and one in the office."

"Dear Maxima
Thankyou! The vapour masks and the help and encouragement were just what I needed and were very much appreciated."
J.O. Leics

"Dear Maxima and Don
When Dr David Dowson recommended your catalogue in the early ‘90s, I didn’t realize what a new company you were. 
The early days must have been very difficult but I (and obviously many others!) greatly appreciate that you stuck with it.  All your knowledge, accessibility, help, range of products and rational pricing has improved my quality of life enormously.
I hope things continue to go well for you all.
S.M., Scotland

"May I take this opportunity to thank you very much for the company you run, which has proved to be a much-needed lifeline to allergy sufferers such as myself."

"To Maxima and Don
Thank-you for my freedom, without the mask it would not have been possible."

"Dear Maxima
Firstly I would like to say a BIG BIG thank you for your help in my long battle with my health problem and to let you know that you have helped me more than any of the many doctors I have seen over the last 3 years."
R.L., Doncaster

"Dear Maxima
May I take this opportunity to thank you for your efficient service, and for the excellent quality of your merchandise. Thanks again."

"Dear Ann
This is to confirm that Parcel Force collected the Siesta Air Purifier this morning.  We really appreciate your helpfulness and good service. Many thanks."

"We really appreciate your care and consideration, it is kind of you. It is so warming to find a company like the Healthy House."
J. and G.L.

"Thank you all for your great help and conduct when I phone to order.  Wonderful staff! Once again a big thanks.
P.S.  I love my new quilt."
Mr. O'N.

"Dear Healthy House
I have ordered from you before and think your company should receive and M.B.E. for services to the public’s health and welfare.  Thank you for your lovely catalogue – I plan to order a Salt Pipe a.s.a.p and the chlorine eater showerhead and PetalCleanse for our innocent but dander covered cat!"

"Dear Don and Maxima
Thank you so much for all your time and support during our move and property renovations. It has made such a difference to us, and I’m sure our health will be much improved as a result. Thank you, Don, also for the extra time you took researching how to further reduce the EMF levels in the copper wire - earthing worked!! … and for the extra discounts on our purchases. 
We are so glad you are there – doing what you do.
With our very warmest appreciation."
C. and D.  

"I would like to take this opportunity sincerely to applaud and commend your wonderful company, we know you are the first company like this in the UK and as far as I’m aware the only one who recognises MCS which is a widespread condition caused by over-exposure to chemicals, toxins and in mine and many other cases, high exposure to indoor toxic moulds through damp lining conditions, largely undiagnosed or completely misdiagnosed.  Your products make an often unbearable life for people like me far more bearable and manageable.  I certainly recommend you to everyone and know several friends who now use you.  Please let me know how you get on and feel free to contact us at your earliest convenience."
Miss K.H.

"On Sunday I ordered a shower filter from your website.  I am pleased to tell you it arrived today, and has been fitted.  I am impressed with your services.  Thank you." "Once again, we thank you for your Healthy House products, we pass the word whenever possible, and wish you to go from strength to strength."
B. and B.A.